Firstly, welcome to our forum!
For Hustle Kings regulars here, I'm sure they'll tell you that we have a track record of doing our best to improve our games by listening to the community and doing whatever updates we can.
The reason we chose the Play by Mail system is because of the fact that many chess games take a long time to play. We felt that many players would become frustrated waiting around for an opponent to make their move. Although we concede that timers could be used, when we looked at the options we just felt that Play by Mail would be more than good enough for a game of this type. If we do receive enough feedback stating that live online play is something that is wanted by the majority, then we can always look into the possibility of adding it further down the line. However, it'd take quite a large number of players to request this before we seriously considered it.
Finally, I'd like to move on to my last point regarding the Play by Mail feature. During development, we realised that we'd have circumvent certain limitations of the PS3's system software in order to make the feature work properly, and it does - however, it isn't quite as elegant as we'd ideally like. This is something we'll be actively looking into in the hope that we can make the whole experience a little slicker!
Please bare with us and keep providing us with your feedback and we'll do our very best to listen and improve things where we can.
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