Update Error (8002AE22) - 1.02

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Update Error (8002AE22) - 1.02

Postby rafaelschug » April 5th, 2011, 2:18 pm

hey guys, I have a problem to update the game.
The first package of ~ 42 Mb it installs, but the second to 24MB, to start, appears the following error code:
(8002AE22) Unable to install o package update. (something like that)
Excuse my English is not the best.
But, anyone know how to solve this update problem?
Thank you.
Last edited by rafaelschug on April 8th, 2011, 6:25 pm, edited 2 times in total.
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Re: Update Error (8002AE22) - 1.02

Postby duarcain » April 5th, 2011, 3:38 pm

Hi

Think you may need to perform a system update for the PS3.
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Re: Update Error (8002AE22) - 1.02

Postby rafaelschug » April 5th, 2011, 4:47 pm

duarcain wrote:Hi

Think you may need to perform a system update for the PS3.


Thanks for your reply. but I'm already using version 3.60FW.

Can it be incompatibility with this version?
Thanks again.
Last edited by rafaelschug on April 7th, 2011, 3:09 pm, edited 1 time in total.
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Re: Update Error (8002AE22) - 1.02

Postby netbeto » April 7th, 2011, 2:10 pm

I just bought this game and am having the same problem, installed it twice already and I can not update, can someone help us??
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Re: Update Error (8002AE22) - 1.02

Postby John_VF » April 7th, 2011, 2:55 pm

Hi,

Just to let you know - we're now looking into this problem and we're talking to Sony about it so we'll do our best to find a solution ASAP.

We'll let you know what's going on as soon as we have more information.

Thanks
John
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Re: Update Error (8002AE22) - 1.02

Postby netbeto » April 7th, 2011, 3:06 pm

Thanks for the quick response. My main reason to buy this game was to play with the move control and can´t wait to play with it :D .
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Re: Update Error (8002AE22) - 1.02

Postby John_VF » April 7th, 2011, 5:38 pm

Just a quick update guys:

The error code means that it's a corrupted package file. We've spoken to some of the tech guys over at Sony and they're going to try replacing the update in the hope that it fixes the problem. I'm not sure when they plan to do this but it should be today or tomorrow with a bit of luck!

If you could try downloading the updates again (sorry about this) whenever you get the chance and let us know if it's fixed the problem. If not we'll have to do more digging to get to the root of the problem!

Thanks,
John
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Re: Update Error (8002AE22) - 1.02

Postby rafaelschug » April 7th, 2011, 5:50 pm

First let me thank you for your attention now.
As soon as possible, I will test the update, and if the problem is resolved, I will warn them here on the forum ...
I will try to Saturday, otherwise, I would contact you.
Thanks John and the staff of VooFoo.
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Re: Update Error (8002AE22) - 1.02

Postby rafaelschug » April 11th, 2011, 1:50 pm

Hey guys.. good morning ... I regret to inform that, but unfortunately, after several attempts of installing the Update, it does not work, it's the same error mentioned above.
Procedure:
Uninstalls the game ... downloaded and installed again, and always to install the second update of 24Mb, it appears the error message.
I'll be waiting for more suggestions to fix the problem. Thanks.
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Re: Update Error (8002AE22) - 1.02

Postby John_VF » April 11th, 2011, 4:23 pm

Thanks for testing it Rafael - I'll let the rest of the team know and we can try to ramp up our attempts to find a solution. However, as luck would have it, our Tech Director is away on holiday this week so I'm not too sure how quickly we can get this issue resolved.
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